WEEKLY 3PL PARTNERSHIP MEETING AGENDA 1. Welcome & Context - Introduce attendees and restate that goal is partnership and performance improvement, not blame. 2. SLA & Business Impact - Review 48-hour SLA (arrival → available for sale). - Review current performance: average hours and SLA compliance %. - Discuss business impact: congestion, D&D risk, lost sales. 3. Process & Metrics Review - Walk through current-state receiving process. - Review key metrics: yard dwell, receiving dwell, system lag. 4. Root Causes Discussion - Discuss trends in the data and qualitative feedback from both sides. - Confirm or adjust key root causes (inbound planning, receiving transactions, etc.). 5. Actions & Pilot Progress - Review existing action items, owners, and due dates. - Update statuses (Not Started / In Progress / Complete / Blocked). - Agree on any new actions or changes. 6. Metrics, Ownership & Cadence - Confirm which KPIs will be tracked weekly. - Confirm reporting responsibilities and next meeting date. 7. Next Steps & Close - Recap decisions and commitments. - Confirm next meeting agenda focus.